Privacy
Last updated: November 14, 2026. Short version: we use your birth details to calculate your chart, we do not sell or share them, and you can delete them.
What we collect
- Birth details you enter: date, time and place of birth, and a first name if you give one. If you buy a Compatibility Reading, the same details for the other person.
- Email address, only if you give it: to send your link or receipt, and, only if you tick the box, occasional notes about your chart.
- Order records: what you bought, when, the amount, and a payment reference. Card details are handled by our payment provider and never reach us.
- Basic usage counts: which steps of the site are reached, and which creator link (if any) you arrived from. We do not use advertising trackers or third-party analytics scripts on this site.
- A scrambled form of your IP address, kept briefly to stop automated abuse. We do not store the raw address.
What we do not do
- We do not sell, rent or trade your data.
- We do not share your birth details with advertisers.
- Birthplace search runs in your browser against a list we host ourselves. Your birthplace is not sent to a mapping company.
Who helps us run the service
We use a small number of service providers who process data on our behalf: a hosting and database provider, a payment processor, an email delivery provider, and, for the optional "Ask your chart" feature, an AI model provider that receives your chart placements, the text of your reading, your question and, if you have a Compatibility Reading, the other person's chart placements (never names, birthplaces, emails or payment details) to write an answer. Avoid putting names or other personal details in the question itself, because the question is sent as you typed it. Your questions and their answers are saved with your readings so you can read them again. Questions and details you send for an Expert Astrologer Review are not sent to an AI provider: they are read by our astrologer and the small team that runs the service, together with your birth details and email address, so that the answers can be written and delivered. Each is bound by its own data-protection terms.
How long we keep it
Free charts are kept so your link keeps working, until you delete them. Purchase records are kept as long as the law requires for accounting. You can ask us to delete everything else at any time.
Your choices
- Delete a free chart: use the "Delete this chart and my data" link at the bottom of the chart page. It is immediate.
- Delete a purchased reading and its data, get a copy of your data, or correct it: email us from the address you paid with.
- Unsubscribe: every email has an unsubscribe link, or just reply and ask.
Depending on where you live (for example Canada, the EU, the UK or California), you have legal rights to access, correct, delete and port your data and to complain to your data-protection authority. We honour those requests for everyone, wherever they live.
Another person's details
If you enter someone else's birth details, please make sure they are happy for you to do so. Anyone whose details were entered without their agreement can email us and we will remove them.
Children
This site is not directed at children and we do not knowingly sell to anyone under 18.
Contact
Astrocare · support email